IT Literacy in the Elderly Citizens

Introducing the elderly to technological concepts may prove to be trying. Not only are they accustomed to certain practices, but some devices or instruments neglect to address the language barrier in many of their operations. While the instructions may be provided in English, Malay and Chinese Mandarin the tools themselves are navigated in one language alone and thus neglects a large portion of society.

Computer technology is becoming an essential in many homes in Malaysia and backup solutions Malaysia provides an answer to some of today’s most problematic questions on data storage and security, but it is an exclusive concept that not many are able to tap into because the distribution of information is monolingual and targets a single age bracket. Data security is a worthwhile investment for all, and the age bracket using advanced technology such as smartphones and laptops is larger than ever. Therefore, offering services to assist the elderly in understanding their software and hardware can be beneficial to them and to their families. 

Information Technology (IT) is ever-evolving, and even the everyday youth has trouble keeping up with its fast pace. However, the elderly are more likely to be left behind as the youths are able to catch on faster to the beneficial IT trends for their computers and smartphones. While one may suggest that the elderly have no use for technology because of their age, one may also argue that they require technology more than the youth do. Services are becoming more technology-based. Health facilities in some countries utilise scanning machinery. Their equipment is also becoming more advanced with time. Wheelchairs are battery-operated and some are computerised to provide the best comfort and personal wants and needs for their users. Simple tasks that used to be interactive (such as shopping and fuelling a vehicle at car service stations) are becoming self-operated. Furthermore, with communication channels having moved from letter-writing to application-based channels, teaching the elderly to be IT literate also keeps them in contact with family, friends, health advisors and other relevant parties. IT is also being incorporated in security technology, in house alarm systems and car-tracking operations. It is in much of the daily routine that we are not always aware of. 

The elderly deserve agency, therefore teaching them essential IT skills does not only protect them and their devices, it also makes them more self-reliant in protecting their own finances, their health and personal details. Attempting to bridge the technological gap between the elderly and the young is a hefty feat, especially as new concepts, applications and devices are constantly produced and fed into a market that idealises hyper-consumption. However, it is essential to ensure that, while the world moves forward, it does not leave behind those who attempt to remain in contact with it.